Customer Service

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WEISS provide the warranty to the customers and have access to a well stocked parts department. We own a team of qualified personnel to deal with parts requests with fast and accurate delivery.

WEISS guarantee every product that is free of defects for a period of one year to our customers from the date of purchase. We will be response to repair or replace any parts found to be defective free of charge within the warranty period. This warranty does not cover parts due directly or indirectly to misuse, abuse, accidents, repairs and alterations or caused by lace of maintenance.

WEISS appreciate feedback from our customers in order to improve the products for the future.


For support please call + 86 25 86562775
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